CatherineMalandrino.com values its customers and respects their privacy. We collect customer information in an effort to improve our customers' shopping experience and to communicate with our customers about our products, services, contests and promotions. We recognize that we must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties. However, we do share your information with third parties under certain circumstances. This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information.

If our information practices change in the future, we will let you know before we use your information in a manner not previously disclosed in our privacy policy by posting the policy changes on our website or by communicating directly with you. At that time, you will have the opportunity to opt out of any new use of your information.

What kind of information does CatherineMalandrino.com collect?

We collect information, such as your name, email and postal addresses, phone and credit card numbers, that you provide to us when you place an order, when you save your info with us or when you participate in a contest, promotion or survey. We may acquire from third parties names, email and postal addresses for select mailings.

How does catherinemalandrino.com use my information?

When you make a purchase from catherinemalandrino.com, we use your information to process your order. We will also send you emails to confirm your order and may need to contact you via phone, postal mail or email if we have other questions regarding your order.

When you save your information with CatherineMalandrino.com, you will be automatically signed up to receive email updates. If you participate in a contest or promotion, you will have the opportunity to choose to receive emails from us regarding our products, services, contests and promotions.

If at any time you would like us to remove you from our email or postal mailing lists, feel free to contact us by contacting CatherineMalandrino.com customer service via email. Please be sure to include your email address, full name and password. If you have previously asked to be removed from our email mailing list, we will not sign you up for email updates if you place an order online. Please note that it may take up to 48 hours to remove your email address from our list.

From time to time, we may also send you emails to help us learn more about your shopping preferences. In addition, we use information about your product interests and purchases to help us improve our site design and your shopping experience. If you save your information with us or if you purchase from us online we may also send you notices about our products, services, contests and promotions through postal mail.

To serve you better, we may combine information you give us online about your product interest and purchases with demographic information that is publicly available. We use that combined information to enhance and personalize your shopping experience with us, and to communicate with you by email or postal mail about our products, services, contests and promotions that may be of interest to you.

Does catherinemalandrino.com share my information with third parties?

We contract with third parties to assist us in maintaining and managing our customer information, to fulfill promotions and to communicate with our customers. We do not authorize any of those third parties to make any other use of your information.

When we offer contests and promotions, or join with other companies to do so, customers who choose to participate in those contests and promotions may be asked to provide personal information to participate. That information may then be used by us and by any company offering the contest or promotion to notify winners or to fulfill promotional obligations.

In addition, when we team up with another company to offer or provide products, services, contests or promotions, we and the other company may cross-reference our customer databases to identify common customers. We and the other company may use that existing information to identify future promotional opportunities and to fulfill promotional or contractual obligations.

If, prior to participating in a contest or promotion, you opted not to receive information about or mailings from us, you may still receive information from or about catherinemalandrino.com in connection with the contest or promotion if you choose to register for or participate in it. You may opt not to participate in these contests or promotions if you do not want to receive information about catherinemalandrino.com or share your information with catherinemalandrino.com and the other companies sponsoring those contests or promotions.

If you are a catalog customer, we may share your name and mailing address with third parties that have products or services we think may interest you. We also may share aggregate, non-personally identifiable information about you, such as age, gender and types of products purchased, with our business partners to fulfill our contractual obligations. Except as described above, we do not share, rent or sell any information we collect online to any unaffiliated third party.

How do I access my information? How do I change or delete my information?

Simply log into your account to change your information.

How does catherinemalandrino.com protect kids' privacy?

Like you, we at CatherineMalandrino.com are concerned about the safety of children when they use the Internet. Consistent with the Children's Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. If we receive actual knowledge that a subscriber to catherinemalandrino.com is under the age of 13, we will remove all personally identifiable information about that person from our files.

What are cookies? How does CatherineMalandrino.com use cookies on its site?

A cookie is a small data file that websites often store on your computer's hard drive when you visit their sites. A cookie may contain information, such as a unique user ID that websites use to track the pages of the sites you've visited. We use cookies but do not store personally identifiable information in your cookie.

We use cookies in order to improve your shopping experience. Cookies enable us to keep track of your order as you shop on our site. Through our use of cookies, we also track and maintain the identity of the web site you visited immediately prior to visiting our website. We do not otherwise track any information about your use of other websites.

You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order to enable you to purchase from our site. To override your current cookie handling practices for individual sites: Select “Internet Options” from the “Tools” Menu. Click on the “Edit” button in the “Override cookie handling for individual websites” section. This will open the “Per Site Privacy Actions” dialogue box. Type “www.catherinemalandrino.com” in the “Address of Website” box. Click the “Allow” button. Click the “OK” button, then close the “Per Site Privacy Actions” dialogue box. Click the “OK” button to close the “Internet Options” dialogue box and apply your changes.

How do I know my order information is secure?

Protecting your order information is important to us. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), your connection is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."

Some versions of browsers and some firewalls don't permit communication through secure servers like the ones we use to process orders at CatherineMalandrino.com. In that case, you'll be unable to connect to the server, which means you won't be able to mistakenly place an order through an unsecured connection.

What about links to other websites and services?

The catherinemalandrino.com website may contain links to other sites that are not under our control. These websites have their own policies regarding privacy. You should review those policies before visiting the websites. We have no responsibility for linked websites, and we provide these links solely for the convenience and information of our visitors.